Welcome, you're new here (or welcome back if not). But we've been around a while. We've helped almost 26k stores collect ratings and reviews for a tune of over 13 million verified reviews. Let's help you get there. It shouldn't take you more than 10 minutes to start collecting reviews.
See Part I (Onboarding here)
Congrats, you're collecting a LOT of content! Bet you didn't know your shoppers had THIS much to say. The following links will cover the topics below. Help Docs | Video Tour
Responding to customer reviews is acrucial aspect of maintaining a positive online reputation and building trustwith your customers. This Standard Operating Procedure (SOP) provides guidelines on how to effectively and professionally respond to customer reviews, whether they are positive or negative.
Sometimes it's easier to read about how to engage with shoppers and learn from our fifteen years of building a road between shoppers and leading retailer brands.
Go beyond ratings and reviews with the full suite platform for your customer voice
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