Welcome to the Learning Hub

Welcome to our help portal. This is a central area and hub to learn all about the RSR platform, search help articles, technical documentation and use case training.

Choose Your Learning Path

Choose the different area you would like to find help in such as technical documentation, developer help vs use case training

Explore Use Cases

Take a choose your own adventure journey through through your business goals, shoppers journey, or your own role in your org and discover the ResellerRatings advantage.

Use CASES

Academy (Videos)

Video sessions that will guide you through a variety of topics from platform 101, team set up and how to build a great Ratings and Reviews program that drives your KPI's.

COURSES

Search Help Docs

Help documentation - dive deep into our help guides with searchable, detailed written content. Our help guides provide feature specific detailed breakddowns.

Help DOCS

Platform Specific Documentation

BigCommerce? Shopify?  Custom platform - say no more, go here for guided journeys and docs all put neatly together.

Platform & Onboarding

Our Courses

Let's start here or choose a topic to filter

All Courses
Shopify Onboarding

Shopify Onboarding

Have Shopify as your platform? - this course will take you through everything you need to do on how to get it going in a few clicks, and how to go advanced with a deeper integration. Whether you are a one-stop shop with hundreds of other things to do, it's easy to get started with Shopify + ResellerRatings

Big Commerce Onboarding

Big Commerce Onboarding

Have big commerce as your platform - this course will take you through everything you need to do on how to get it going in a few clicks, and how to go advanced with a deeper integration. Whether you are a one-stop shop with hundreds of other things to do, it's easy to get started with BigCommerce + ResellerRatings

Dashboard - Review Management 101

Dashboard - Review Management 101

We're going to dive into the basics of review management, workflows and high level features to help you set up your team as well as use the platform for engagement.

You're going to love growing your store

Our Courses
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Grow your e-commerce sales

Your going to learn how to show up in key search channels for consumers and how to take trusted content to the next level

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Create a rock solid customer journey

Crafting the ultimate customer journey from beginning to end is critical.   We're going to show you how to do that with your shopper in mind.

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Build trusted data that informs your customer journey

Our platforms unique feature allows you to build data to meet the moment - that is, the right trusted shopper voice, in the right critical shopper choice is key to ensuring low abdonment rates, repeated buying customers and enhanced conversion rates.

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Learn the platform

The ResellerRatings platform is huge and supports many use cases, let's go through and learn the basics to advance use cases to help you grow

Build your trust flywheel and watch your sales go upstream.

We help your e-commerce brand build trusted content to build better funnels.

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Reputation Management

Tell the full story by pushing and pulling Rating and Review data across multiple streams and platforms

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Product Reviews

Craft a highly converting customer journey with trusted, authentic customer reviews that display right into Google Shopping

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Seller Ratings

Collect reviews for Google Ads and set the best initial expectation with seller ratings specific reviews targeted at converting customers at very specific points in their research funnel and journey

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Q&A

Halt abandonment and bring customers back to your customer journey and e-commerce flow. Q&A creates amazing research content that helps customers make the right decisions, reduce abandonment, returns and brings customers back. Learn more.

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Visual UGC

Capture beautiful and dynamic content that enhances trust and gets to the core of the shopper experience. This highly valuable video and imagery data converts highly on social media and other channels and we help you build a constant stream.